Web Site Tips

Tips on how to constructively contribute.

Hi Residents,

* As “Editor” of this forum, it is my duty to protect the integrity of our blogging environment. Reading each post daily, it is quite evident that we all had to deal with negative blog posts about us, our companies, or causes we believe in. It’s hard to ignore… it’s even harder to resist exchanging blows.

I am offering some pointers on how to make our blog a more respectful, informative outlet for communicating openly and candidly.

Please…

Try to resist the temptation to get drawn into a fight. As they say “Never pick a fight with anyone who buys ink by the barrel.” You can’t win an argument where the only means of communication is typing. Human nature tells us that someone will always try to get the last word in. When positive action produces negative reaction you can do a few reasonable things to calm things down, and get your side of the story out there.

First and foremost, participate, earn respect, and tell your story. Jump in, join the conversation, and be a part of it. You can make sure that your post ends on a positive note, that your views are heard, and that you want to be a part of improving the overall health of our Community. It’s about learning to respond and participate rather than plant and initiate, let your own words speak for themselves.

I have a few suggestions that will contribute to a more constructive, pleasurable, upbeat blogging experience/environment.

Personal attacks are rude and vindictive; they show a significant deficiency in character and a general disrespect for the Community. Keep to the topic at hand rather than launching individual assaults.

• Listen carefully. When convenient, you should be searching for response to your message on our blog. You should always know what is being said about you, and never get caught by surprise. Stay in the loop, because it’s too late to respond to a post that you discover weeks after it appears.
  
• Participate. Nothing earns more credibility with fellow blogger's than a frequent blogger that is part of the blog community.
  
• Don’t be a stranger. It’s too late if you arena’t already blogging when a negative attack happens. You can’t earn respect after you need it … you need to earn it up front, and build a storehouse of good will.
  
• Show that you are listening. Many blogger's are (pleasantly) shocked when they find out that someone is actually reading what they write. Post a note when you read something you like. Post replies and comments when you see unfair criticism. Post an offer of help when you hear a complaint. Always identify yourself and your affiliation with our Community, and offer your expertise to problems that you may be equipped to solve. In many cases, this is the most important thing you can do.
  
• Convert critics when you can. You can’t make all people happy all time, but you sure can try. Work to find ways to make negative situations positive. Much research shows that converted critics are the most enthusiastic fans.
  
• Write for the record and don’t expect to win every point in a blog debate. Post comments or entries for posterity always keeping in mind that each post is a permanent record… write what you want history to see.

And then… Move on.

Once you’ve made a genuine attempt to resolve a problem and you’ve told your side of the story, it’s time to let it go. You’ve done all you can do, anything else will just drive more traffic the negative post.

Bottom Line

If you want a good name in the blogosphere, you need to be respectful and insightful. Your reputation is the amount of respect you earn, less the number of people you annoy. Earn admiration from our Community Members by showing you know how to participate the right way even though you may not necessarily agree with their point of view.


Thank You All For Your Time and Support,


The Boss